I have 20 years of retail management experience and customer service. Some of that was with Alaska Airlines. Learn more
Lori was amazing. There really are not enough great things that I can write in this review that will convey how expertly she navigated my purchase and worked with me. Lori always responded, almost immediately, whether I texted or called. She was honest, upfront, straight forward, reliable, punctual, efficient, tenacious, helpful, supportive, friendly, courteous and a true real estate angel. She knows her stuff and is very well versed in the nuances of real estate which really helped to secure my home. Lori kept everything on track with the timeline and navigated any potential contract or inspection issues with grace, ease and always with my best interest in mind. I felt like Lori was my partner through this process and she was really on my time. She is not the first realtor I have worked with, but she is the BEST by far. Lori not only understands the contract and listing side of real estate, but she also has a trick or two up her sleeve when it comes to ideas on how to improve homes or get more equity by making less expensive upgrades that will give you the most return on your investment. I found the whole process with Lori to flow and be the best experience I have ever had when purchasing property; and my purchase was NOT an easy one, but she made it feel a lot easier than it was. She really works for you and you can feel that she has your best interests in mind, regardless of your budget or the price of the house. Lori has a way of making you feel like you are her only client and you are spending millions of dollars even if you are not. It was this attentive, customized, hard working, non-relenting dedication to service and her real talk that set her apart from any other realtors. In summation, I can say, without any doubts, that Lori is the best realtor and I highly recommend her to everyone I meet regardless of your budget or whether you are buying or selling because I know she will take the best care of her customers. That’s what she does. She fights for you, supports you, tells you like it is and gets the job done! Thank you Lori for making my experience the absolute best it could have been and for helping me get my home on this beautiful island of Kauai. You are truly a real estate angel.
Lori was a dream to work with! Buying a home is so stressful, and in our case, we were selling our mainland home and buying one on Kauai at the same time. Lori was on top of everything every step of the way, and her communication and follow-up skills are topnotch. She gave us great advice, was a friendly and sympathetic ear when things got crazy and was steady throughout the entire process. Because of the nature of our transaction, we couldn’t have survived without Lori’s expertise and her professionalism. We highly recommend her and would work with her again in a minute!
Lori was the perfect agent for us. We were looking at a wide range of properties in a variety of locations so she was driving all over the place to show us houses. Her knowledge of the island and the market was invaluable and she was always easy to reach and very responsive when we were in a rush to see a place. The house we ended up buying required a lot of negotiating and she always steered us right as we worked through the process. However, the negotiations didn’t end once the sellers accepted our bid. A departing tenant vandalized the house while it was in escrow and we then had to work with the seller to come to an agreement over how the repairs would be handled. It was stressful, but Lori did an amazing job of making sure the seller addressed all of our concerns. This was a complicated transaction and Lori really earned every penny of her commission. I would highly recommend her.
We were so lucky to have Lori Benkert by our side throughout the journey of finding our perfect first house. We honestly don’t know how we would have done it without her. While we were on the mainland, she found us an amazing short-term rental that would allow our Rottweiler – an almost impossible feat even if we were on-island. Then, Lori got us a free upgrade on our rental from the bottom unit to the larger and nicer upstairs. All while being an amazing landlord, she helped lead us on the journey to find our perfect first house (which we like so much, we may call home for a very very long time:) And, it was a long ardous journey, which we would have been unable to successfully navigate without her. She was always researching, negotiating, and fighting on our behalf. For 5 months, we were in constant contact via phone, email, text, and meeting in person. Lori valued our time and arrived early to every appointment. Once we finally found the right house, Lori negotiated very succesful on multiple ocassions for us, despite the house technically being an “as is” sale. She got the seller to tent the house for termites, pump the septic, repair the floor, buy new gfi outlets, buy a new hot water heater, and include their BBQ grill and two sets of washer/dryers (even though one set was their former tenants’) in the sale. Again, she negotiated all this in an as is sale! At the closing, Lori brought us champagne and fresh orchid leis. Thank you, Lori!
Lori Benkert was instrumental in helping me find my first home! Not only was she great to work with she kept up with deadlines I needed to make to ensure I kept my financial responsibilities! She really takes care of her clients and future homeowners! I highly recommend her to my friends/family looking for a new home here on Kauai!
Lori went beyond expectations. She helped me see different views on how I could make things work. She was patient and never gave up even when I wanted to throw in the towel. Lori always gave me the right amount of push – without being too pushy!